Privacy Policy

Last Updated: June 12, 2025

Algo724 ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our algorithmic trading platform (the "Service").

We pledge to meet fully the requirements of the Personal Data (Privacy) Ordinance of Hong Kong (PDPO).

Personal Data Collection and Use

We aim to minimize the personal data we collect.

• Account Information: We collect your email address and any other contact details you provide for account creation and communication.

• API Keys: To use the Service, you must provide API keys (API Key and Secret Key) from your third-party exchange accounts. We use these keys solely to receive market data, check your account balance, and place or cancel orders on your behalf according to your bot configurations. These keys are stored securely using encryption.

• Bot Configuration and Trade Data: We collect and store the parameters of the bots you create and the history of the trades they execute.

• Communications: If you contact us, we will collect information you provide, such as your email address and the content of your inquiry.

• Usage Data: We may automatically collect information about how you use the Service, such as your IP address, browser type, device information, and features used, for security, analytics, and service improvement.

Cookie Policy

We use cookies (small text files on your device) to make our Service work efficiently.

• Essential Cookies: These are necessary for the Service to function, such as maintaining your login session.

• Analytics Cookies: These help us understand how you use the Service (e.g., via Google Analytics) so we can improve it. This data is aggregated and anonymized.

• Preference Cookies: These remember your settings, like language or display preferences. You can control cookies through your browser settings, but disabling them may affect the functionality of the Service.

Security of Personal Data

We implement reasonable administrative, technical, and physical security measures to protect your data. API keys and other sensitive information are stored in an encrypted format. However, no system is 100% secure, and we cannot guarantee absolute security.

Disclosure and Sharing of Personal Data

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., data hosting, analytics). They are contractually obligated to maintain confidentiality and security.

• For Legal Reasons: If required by law or in response to valid requests by public authorities.

• Business Transfers: In the event of a merger or acquisition, your information may be transferred.

• Aggregated or Anonymized Data: We may share non-identifiable, aggregated data for research or analysis.

Data Retention

We retain your personal data only for as long as is necessary to provide the Service, comply with legal obligations, and resolve disputes.

Your Data Protection Rights

Under PDPO, you have the right to access and request correction of your personal data. Please submit any such request in writing to [email protected].

Updates to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

EU PRIVACY POLICY STATEMENT (GDPR Addendum)

This section applies if you are an individual located in the European Union (EU) or European Economic Area (EEA). Our legal basis for processing your data includes your consent, the necessity to perform our contract with you (provide the Service), compliance with legal obligations, and our legitimate interests (e.g., improving the Service). Under GDPR, you have rights including access, rectification, erasure, restriction of processing, data portability, and the right to object to processing or lodge a complaint with a supervisory authority. To exercise these rights, please contact us at [email protected].