Contacting Support
We're here to help you succeed. If you run into any issues or have questions that aren't answered in this documentation, please don't hesitate to reach out to our support team.
Before You Contact Us
To help us resolve your issue as quickly as possible, please check the following first:
Have you checked the relevant page in this documentation?
Have you looked through the FAQ section for an answer?
How to Get the Best Support
When you contact us, please provide as much detail as possible. This will help our team diagnose the problem much faster.
Your Account Email: The email address associated with your Algo724 account.
Bot ID: If your question is about a specific bot, please include its unique ID. You can find this on the Bot Details page.
A Clear Description: Explain the issue you are facing. What did you expect to happen, and what actually happened?
Screenshots: A picture is worth a thousand words. Please include screenshots of the issue whenever possible.
Our Support Channels
Email Support: For all inquiries, please email us at info@algo724.com.
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