# Contacting Support We're here to help you succeed. If you run into any issues or have questions that aren't answered in this documentation, please don't hesitate to reach out to our support team. #### Before You Contact Us To help us resolve your issue as quickly as possible, please check the following first: 1. Have you checked the relevant page in this **documentation**? 2. Have you looked through the **FAQ** section for an answer? #### How to Get the Best Support When you contact us, please provide as much detail as possible. This will help our team diagnose the problem much faster. * **Your Account Email**: The email address associated with your Algo724 account. * **Bot ID**: If your question is about a specific bot, please include its unique ID. You can find this on the Bot Details page. * **A Clear Description**: Explain the issue you are facing. What did you expect to happen, and what actually happened? * **Screenshots**: A picture is worth a thousand words. Please include screenshots of the issue whenever possible. *** #### Our Support Channels * **Email Support**: For all inquiries, please email us at info**@algo724.com**. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.algo724.com/faq-and-support/contacting-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.