Frequently Asked Questions
Here are answers to some of the most common questions we receive from our users.
General Questions
Is using a trading bot a guarantee of profit? No. While our bots are powerful tools designed to execute strategies efficiently, they are not a guarantee of profit. Trading bots are subject to the same market risks as manual trading. Profitability depends on the strategy chosen, the bot's configuration, and overall market conditions.
How much money do I need to start? The minimum amount is determined by the exchange you are using (e.g., Binance), not by our platform. It depends on the minimum trade size for the trading pair you select. We recommend starting with a smaller amount that you are comfortable with while you are learning.
Which bot should I use as a beginner? The Booster Bot is our most popular bot and a great starting point for beginners. It's designed for uptrending markets and uses a "buy the dip" strategy that is easy to understand.
Can I run multiple bots at the same time? Yes, absolutely. You can run multiple bots on the same or different trading pairs and accounts simultaneously. Diversifying your strategies across different bots is a common approach.
Platform & Technical Questions
Why is my bot not trading? There are a few common reasons:
Price is Outside Range: The most common reason is that the current market price has moved outside the trading range you defined in the bot's settings.
Insufficient Funds: The bot may not have enough of the required currency (e.g., USDT to buy, or the base asset to sell) to place its next trade.
API Key Issues: Your API key on the exchange may have expired, or its permissions might have been changed.
What happens if I lose my internet connection or turn off my computer? Nothing! Your bots run 24/7 on our secure cloud servers. They do not depend on your computer or internet connection to function. Once you launch a bot, it will continue to trade until you pause or stop it.
What are the fees for using Algo724?
Please refer to our official website's pricing page for a detailed breakdown of our subscription plans and any associated fees.
Security & Funds
Where are my funds stored? Do I send money to Algo724? This is a critical point: You NEVER send funds to us. Your funds ALWAYS remain in your own exchange account (e.g., Binance). Our platform simply connects to your exchange via API to execute trades on your behalf. We never have the ability to withdraw or move your funds.
What happens when I stop a bot that is holding coins? When you stop a bot, you will be given a choice: either instruct the bot to sell the assets it holds at the current market price or simply stop the bot and keep the assets in your exchange wallet for you to manage manually.
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